Return, Exchange & Refund Policy
Return / Exchange Policy
We are committed to offering premium quality products. If in the rare case that our products do not live up to your expectations or you have received a damaged or defective product, we offer a no-hassle 100% Money back guarantee or exchange of product (if it's damaged or faulty) within 10 days from the date of delivery.
To be eligible for return or exchange, please make sure that the product is unused and returned in its original packaging along with the manuals (if any), and that all the protective cover is intact.
To return or exchange a product, please get in touch with us at email@example.com
Please note that the customer will bear the return shipping charges in case the customer does not like the product for any personal reason.
Refunds are provided for the return of products, subject to the eligible return as per the Return Policy. Approved refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.
In case there is any issue with the refund, please contact our customer support at firstname.lastname@example.org.
For all COD orders, customers will receive a confirmation call from Fitspace.
Once confirmed, your order will be shipped.
For orders over Rs 30,000 Fitspace takes a Rs 2,000 Security Deposit, and for orders over Rs 45,000 Fitspace takes a Rs 5,000 Security Deposit, which is refunded once your order is delivered and paid for by you.
The security deposit is not refundable incase of refusal/cancellation of an order once shipped.
In case there is any issue with the COD, please contact our customer support at email@example.com.